This course is an introduction to the role and duties of Human Resources (HR)
Human Resources (HR) administration is vital to the success of every business and every employee. HR is responsible for ensuring compliance with regulations – but they are also responsible for keeping employees engaged and motivated to do good work. The ability to balance both equally is a skill that requires knowledge and practice.
Yet many start-ups, small businesses and 'accidental' HR managers (administrative assistants or office managers who find themselves doing HR as part of their duties) focus on compliance. While corporate policies and labor practices are important, they don’t drive the success of your business.
If you are a small business owner who wants a deeper understanding of HR, someone looking for a job in HR, or an administrative professional whose duties include HR, this course is for you. It provides a general introduction to the role and duties of HR, with a little insight into taking your HR responsibilities to the next level.
Corporate Trainer and Professional Coach
2015 – present
Collaborated with Knüsel Training AG for Working Techniques and Efficiency training seminars. Represented Swissmem as a lecturer for Time Management & Working Techniques seminar in ABB
Technical Training Senior Analyst, Dell
2011 – 2013
Instructional Design, Content Development, Training & Delivery lead for all Leadership & Professional Development, and Net Promoter Score - based Training Programs enterprisewide - U.S. & Canada, U.K. campaigns, within all job levels, a brand ambassador and lead for global training certifications responsible for approximately 2000 employees country-wide.
Awarded by the Executive Director/ Country Head of Dell Philippines as the Champion Support in Q3 FY2013
Technical Trainer, SPi Global CRM
2006 – 2011
Designed and led Communication, Culture, and Personal Development Training, Soft Skills/Behavioural Skills Training Curriculum and Content Development for various local and international clients (Philippine Airlines (flag-carrier), Dish Network (American and local directsatellite service provider), 1800-Flowers (American gourmet food/gift retail), SMARTBro (Philippines wireless provider, etc.)
English Proficiency (Pearson–Versant) Employee Certification Training Project Lead (estimated 10,000 employees across the Philippines).
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